Totally unacceptable and second rate establishment - review added on Sat 16th Jul 2005

Service here is abysmal. The manager is an agitated man who cannot cope with the number of customers his establishment commands. I booked for a Saturday night at 8pm. The place was extremely busy, having been totally ignored in the doorway for fifteen minutes I finally questioned the manager when he headed out to the garden area to invite two ladies waiting further back the queue to take a seat. He didn't like being asked where our table for two was and after waiting a few seconds announced I cannot accommodate you, I cannot fulfill your reservation. Not too fussed whether I came back or not. Totally unacceptable and second rate establishment.

Overall:	2
Food:	2
Service:	2
Ambiance:	2

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Ciao Roma isn't that bad - review added on Sat 15th Apr 2006

I have to disagree with the anonymous person who slated Ciao Roma. I understand that the manager may have been a little rude but if this person has ever worked in customer service they would realise that sometimes don't go to plan and it can be stressful. By the manner in which they have written I can only assume that while standing in the doorway they had a big "f**k off"in flashing neon lights above their forehead and it's no wonder the manager was rude to them if he was at all!I've been a couple of times and found it nothing but fantastic. The service is quick and the staff are polite. The food is delicious and reasonably priced.So my advise to Mr Anonymous... if you want silver service go to Gleneagles!

Overall:	8
Food:	8
Service:	8
Ambiance:	8

Recommended Dishes: Have the fillet steak with red wine sauce, heaven!

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Great for work lunches - review added on Tue 29th Aug 2006

We went to Ciao Roma on a sunny afternoon and sat outside it was great lovely authentic italian food and friendly service, i will be going back.

Overall:	6
Food:	8
Service:	6
Ambiance:	8

Recommended Dishes: the meatballs are lush

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Ciao Roma - review added on Sun 10th Sep 2006

My wife and I love the place. Excellent food, friendly staff, and even better when the sun is out.heading there for lunch today.....>>>

Overall:	8
Food:	8
Service:	8
Ambiance:	8

Recommended Dishes: Seafood Risotto....brilliant

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Ciao Roma - review added on Tue 6th Mar 2007

The food was excellent but we did not expect it to be like a fast food restaurant without the prices - we had a 3 course meal and coffee in an hour - not my idea of a relaxing meal. Also found that some staff did not speak English - not a big issue but can make it difficult to get what you want.

Overall:	4
Food:	6
Service:	6
Ambiance:	6

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Stiggy Motorboat - review added on Mon 5th May 2008

Lots of italian food - to eat!!

Overall:	6
Food:	6
Service:	8
Ambiance:	6

Recommended Dishes: Pasta

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